Technical Support

 Technical Support at TWOPIGEON 

As The Professional Team of Meshtastic & LoRa Mesh.TWOPIGEON provide reliable and high-quality technical support for all products purchased from our website. Whether you are a beginner or an advanced user working with LoRa Mesh, Meshtastic, or Meshcore devices, our team is here to ensure you have the best experience possible.

If you have any questions, issues, or suggestions, feel free to reach out—we are always happy to help our users grow and improve together in the LoRa Mesh field.


1.What Technical Support Do We Offer?

We offer full technical assistance for all communication products sold on twopigeon.com, including:

  • Meshtastic device installation & setup
  • Meshcore board configuration
  • Firmware flashing guidance
  • Hardware troubleshooting
  • LoRa module compatibility support
  • Device usage tutorials and optimization tips

Our goal is to help users successfully build, configure, and expand their LoRa Mesh networks with confidence.


2.Expert Support From Our Product Team

Our team includes experienced Meshtastic and Meshcore product managers who provide one-on-one support for:

  • Device installation
  • Initial configuration
  • Application usage guidance
  • Mesh network setup

We collaborate closely with major LoRa module and hardware manufacturers, including:

  • RAKwireless
  • Heltec Automation
  • Lilygo
  • Seeed Studio
  • M5Stack
  • Elecrow
  • Gat562

If you need help choosing the right device, solving a configuration issue, or improving your mesh network performance, you can contact us anytime.


3.How to Contact TWOPIGEON Technical Support: support@twopigeon.com

Please include:

  • Your order ID
  • Product model
  • Firmware version (if applicable)
  • Brief description of the issue

This helps us reply faster and more accurately.


4.Support Response Time

Due to time zone differences, response times may vary.
However, we guarantee that all support emails will be replied to within 36 business hours.